Frequently Asked Questions
Everything you need to know about caring for and cooking with your Smithey cast iron.
How do I season my Smithey ironware for the first time?
Every Smithey arrives pre-seasoned and ready to use. Simply give it a light rinse with warm water, dry it thoroughly, and start cooking with a little oil or butter to build up your natural non-stick surface.
What is the best way to clean my skillet after cooking?
We recommend cleaning while the pan is still warm. Use hot water and a soft brush or chainmail scrubber. Avoid harsh soaps and never put your ironware in the dishwasher. Always dry immediately and apply a thin layer of oil.
Do you offer international shipping?
Yes, we ship our premium ironware globally. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
Can I use Smithey products on an induction cooktop?
Absolutely. Because our products are made from solid cast iron and carbon steel, they are magnetic and work exceptionally well on induction, gas, electric, and even open campfires.
What is your return policy?
We want you to love your heirloom-quality cookware. If you are not satisfied, we accept returns on unused items in their original packaging within 30 days of purchase for a full refund.
Why does the surface of my Smithey look different after use?
Variation in color and texture is a normal part of the seasoning process. As you cook, the iron will darken and develop a unique patina. This is a sign of a well-loved and well-seasoned pan.